Privacy policy.
Effective October 18, 2026. This policy explains what information Primary Roofing, Inc. collects, how we use it, and the choices you have.
Information we collect
Information you give us. When you request a quote or inspection on this website, call or email us, or submit a lead form on Facebook or Instagram, we collect the details you provide, such as your name, phone number, email address, property address, and information about your roof or project. On Facebook and Instagram lead forms, some fields may be pre-filled from your Meta profile; you can review and edit them before submitting.
Information collected automatically. Like most websites, we and our service providers collect basic technical information when you visit, such as your browser type, device, pages viewed, referring site and approximate location. We use advertising and analytics tools, which may include the Meta Pixel and business visitor-identification tools, to measure our advertising and understand which businesses visit our site.
How we use your information
We use your information to respond to your request, schedule inspections, prepare estimates, perform and support roofing work, send service-related communications, improve our website and services, and measure and improve our advertising, including showing our ads to people who have visited our website or interacted with us on social media.
How we share information
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only with service providers that help us operate our business, such as form, email, scheduling, project-management, photo-documentation and advertising platforms, and when required by law or to protect our rights.
Calls, emails and text messages
By submitting your information, you agree that Primary Roofing, Inc. may contact you by phone, email or SMS text message about your request and our services. Message and data rates may apply, and message frequency may vary. Reply STOP to opt out of SMS or HELP for assistance. You can also ask us at any time to stop contacting you.
Your choices and California privacy rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for advertising. California residents may have additional rights under California law. To make a request, email info@primaryroofing.com or call 949-566-1450. You can also manage ad preferences in your Facebook and Instagram settings and limit cookies in your browser.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above, including project records and legal or warranty obligations.
Children
Our services are intended for property owners and businesses. We do not knowingly collect information from children under 13.
Changes and contact
We may update this policy from time to time and will post the new effective date here. Questions? Contact Primary Roofing, Inc., 10661 Humbolt Street, Los Alamitos, CA 90720, 949-566-1450, info@primaryroofing.com.